Your privacy is critically important to us. AtVIRTUELLY (“VIRTUELLY”, “we”, “us”, or “our”), we have a few fundamental principles:
- We do not share your personallyidentifying information,with anyone, except as needed at your direction, to provide experience support, to our vendors to fulfill their obligations to you, to comply with the law, or to protect our rights.
- We do not store personal or customer information on our servers unless required for the on-going operation of our Services.We may store customer information in an anonymized, aggregated manner, for analytics, product development and for the improvement of existing Services.
- You are in control of the information you share through theWebsite.
This Service does not require you to enter any information to view the website or the platform and services, however, in order to access Services or otherwise place an order through the platform Personal Information may be required to deliver the services to you. This information shall be governed by the policy.
If you have questions about deleting or correcting your personal data, please contact our Support team at firstname.lastname@example.org.
Collection and Use of Information
- Registration Information.
In order to utilize the Services you will need to set up an account with us, we require certain identifying information that will be linked to your Account, including your name and email address.If you are registering an account on behalf of your employer or organization, you represent to us you have authority to do so and shall comply with this policy on behalf of your organization or employer. We encourage you to exercise caution before voluntarily disclosing other types of personally identifying information about yourself, and prohibit you from disclosing any personally identifying information about another person, whether another account holder or not. Personally identifying information generally includes, but is not limited to, a person’s name, address, or other identification number, job title and employer.
- Email Addresses.
We do not and will not send spam, sell or rent your email address or any social media login account (“Account”) information to third parties. We do not disclose, sell, share, trade or give away a User’s personal information to third parties, except to our vendors to fulfill their obligations as you have selected and as needed for completing payment and billing transactions through the services of payment processing vendors, if applicable.Please note that given the nature of our services, emails will be generated to you and your invitees and guests to participate in the experience. These emails may come from Us or from our Vendor partners who are delivering the experience.
- Logging Statistics
Like most website operators, our servers automatically collect certain types of non-personally-identifying, technical information, such as the browser type, language preference, referring site, and the date and time of each visitor request.
- What website you came from to get here
- How long you stay for
- What kind of device you’re using
- Location Information & IP Addresses
VIRTUELLYdoes not collect or store location data through your use of the Services. Internet Protocol addresses indicate the location of a User’s computer or mobile device on a network connected to the Internet. Providing Services to you may result in the logging of IP addresses for systems administration and troubleshooting purposes. While this may be used to infer an approximation of your location when using certain features of the Services, we do not log IP addresses to track your session, nor do we link IP addresses to anything personally identifiable.
- Data Aggregation
In addition to the other uses described in this Policy, you agree that we may extract and use information from the information you disclose for the purposes of aggregating data in a non-identifiable method. This aggregated data may be used internally to improve services or without limitation, to develop, analyze, combine, or publish the aggregated data for commercial purposes.
Your use of certain of the Services may result in the assignment and storage of session cookies by Google Analytics to recognize your access privileges and generally track user preferences. A cookie is a text file that is placed on the hard disk of your computer or mobile device by a server. Session cookies expire when you end your session and close your browser interface. Cookies cannot be used to run programs or deliver viruses to your computer or mobile device. Cookies are uniquely assigned to you, and can only be read by a server in the domain that issued the cookie to you. Visitors who do not wish to have cookies placed on their computers or mobile devices should deny Cookies in the pop-up window. If Cookies are denied, certain features of our Services may not function properly.
How we Share your Information
VIRTUELLY takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally identifying information.
VIRTUELLYdiscloses potential personally identifying information only on an as needed (or required) basis as follows:
- To VIRTUELLYemployees that: (i) need to know that information in order to process it on our behalf or to provide the Services; and (ii) that have expressly agreed not to disclose it to others. Note; Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the Services you consent to the transfer of such information to them.
- As required by law such to comply with a subpoena or similar legal process. To the extent we are legally permitted to do so, we will take commercially reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of a legal process.
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a written government request
- If VIRTUELLYbecomes involved in a merger, acquisition, or any form of sale of some or all of its assets. In the event of a merger, acquisition, or any form of sale of some or all of Comet.ml assets, we will ensure that the acquiring organization agrees to protect personal information in accordance with the commitments we have made in this Privacy Notice, and that the acquiring organization will provide notice before personal information, customer information, or business information becomes subject to a different privacy notice.
- Limited information is shared to the third party vendor you selected for your experience and only to any other third party with your prior consent (email accepted) to do so. We do not sell your personal information to third parties.
Accessing and Updating your Personal Information
To review, access or update your personal information to review its accuracy, or request deletion please contact us at email@example.com.
We will make commercially reasonable efforts to provide you with reasonable access to any of your personal or other account information we maintain within forty-five (45) days of your request. We provide this access so you can review it, make corrections, or request deletion of your information. If we cannot honor your request within the 45-day period, we will tell you when we will be able to provide access. In the unlikely event that we cannot provide you access to your information, we will explain why we cannot do so.
Please note that any changes you make will be reflected in our active user database within a reasonable time, however we may retain information you submit for backups, archiving, prevention of fraud, to satisfy legal obligations, or otherwise we reasonably believe there is a legitimate reason to do so.
If you have an Account with us for access and use of our Services, We may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with VIRTUELLY and our Services. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum.
VIRTUELLY also uses third party services (“Affiliated Organizations”) providing servers, storage and hosting services, namely Amazon AWS. VIRTUELLY does not transfer to any Affiliated Organization your personally identifiable information, and removes non-anonymized data immediately upon anonymization, and stores anonymized data on such Affiliated Organizations. Affiliated Organizations do not act as data processors for VIRTUELLY
If you send us a request (via a support email or one of our feedback channels), We reserve the right to publish it in order to help us clarify or respond to your request or to help us support other Users.
We may provide technical support to service your Account(s) with us. In order to do so, we may use certain personally identifying information, with your consent (email accepted), to access your account for the purpose of troubleshooting, running tests, and/or otherwise providing support. In providing technical support to you, we may potentially see other personally identifying information viewable on your Account pages. As with all other information, we promise to hold any information we encounter in the process of providing support to the highest possible security and protection standards.
Security& Data Storage
To prevent unauthorized access, safeguard data accuracy, and maintain the appropriate use of information, we have put in place appropriate physical, technical, and administrative procedures to protect the personal information data you submit. We make every effort to ensure the integrity and security of our network and systems. However, since the Internet is not 100% secure and as new technology evolves and emerges, we cannot guarantee that our security measures will prevent third-party interferences from illegally obtaining or tampering with your personal information.
We encourage you to help us by also taking precautions to protect your personal data when you use the Services. Change your Account password often, using a combination of letters, numbers, and characters, and make sure you use a secure connection.
VIRTUELLY will retain data (predominantly anonymized) for as long as needed for the purposes described above and/or as required by law. A user may request access to certain data about themselves by emailing firstname.lastname@example.org.
Privacy of Minors
We do not promote or offer the Services for use by anyone under the age of 17 (“minors”). VIRTUELLY does not knowingly solicit or collect personal information from minors, and we will not knowingly link to any third-party website or platform, or host any of Your Sites that solicit or collect personal information from minors. If you believe that a minor has disclosed personal information to us or that we have linked to such a third-party or User website or platform, please contact us at email@example.com.
The Services are not intended for use by residents of the European Union or European Economic Area, and such use may result in the transfer of PII outside of your country of residence to jurisdictions that may not have data protection laws as comprehensive or protective as those in your country of residence.
If the ownership of VIRTUELLYsubstantially changes, such that all of its assets were acquired, or merged into another entity, or in the unlikely event that VIRTUELLY enters bankruptcy, you understand that any stored personally identifying, and non-personally identifying information and datawill likely be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer or merging entity of VIRTUELLYmay continue to use your personal information as set forth in this policy.
Objections and Restrictions
At any time you may object, on legitimate grounds, to the processing of Personal Data containing your information except as permitted by applicable law.
You may choose to restrict the collection or use of your personal information in the following ways:
- If you are asked to fill in a form on the website, look for the box that you can check to indicate you do not want your information to be used by VIRTUELLYor any third party for direct marketing purposes.
- If you have previously agreed to us using your information for direct marketing purposes, you may change your mind at any time by emailing us at firstname.lastname@example.org.